Watch Service Contract
How to Measure Your Wrist
In order to select the correct band length for your wrist, you'll need to know your wrist size.
Measure your wrist with a soft tape measure around the part of your wrist that you like to wear your watch.
If you don't have a soft tape measure handy, you can measure it by wrapping a piece of string or ribbon around the part of your wrist that you like to wear your watch. Mark the length and measure it with a ruler in inches. This is your wrist size.
If your wrist size falls in between 2 lengths (ie. a 6.25" or 7.0" wrist), you have to know your preference - would you enjoy a shorter band with less tail, or a longer band with more tail?
Depending on your style, remember to consider if you like to wear your watch looser in the Summer than in the Winter.
Upgrade Your Look with a Butterfly Buckle
A Butterfly Buckle is a clasp on your band that makes your watch easier to take on and off. A butterfly buckle replaces a normal buckle on your watch band so it's always perfectly sized and easier to clasp. Set it once and it's done. It can also help your band last longer. The downside is that it’s a bit bulkier on the inside of your wrist.
Must be purchased separately - Available for our 35mm, 36mm and 38mm watches.
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Layaway Program
In a nutshell, if you want to put a watch on layaway, you must make payments of at least $100/month.
Here’s how to get started…
1) Browse our site and choose your favorite watch.
2) When you are ready, simply contact us and let us do the rest!
Terms and Conditions - Only watches are eligible for layaway. Merchandise such as straps and accessories are not eligible. Custom watches are not eligible.
Deposits - Your initial minimum deposit must be $100 and must be paid within three days of requesting the layaway option. Your deposit will serve as your down payment for items placed on the layaway plan.
Terms - A $100 deposit and $100 monthly installments are required to stay current in our layaway program. When your initial payment of $100 is made, this binds you to the layaway plan agreement of completing a minimum of $100 monthly installment payments due on the 1st of each month.
Invoices and Payments - Invoices and Payments for the layaway plan will be processed via PayPal. You must provide a valid email address to receive payment information and make payments towards layaway plan. Invoices will be sent before the payment is due and will include your statement information.
Late Payments - Payments that are received after the 5th of the month will result in an additional $10.00 fee charged for late payment. Late payment fees will not be applied to the principle balance of the layaway plan items.
Cancellation Fee - Any layaway plan account that is cancelled by the buyer or terminated by the seller due to non-payment before the maturity of the account will result in a $30.00 cancellation fee.
Watch Service Contract
The second step to produce a watch is to transform your beautiful enamel artwork into a working timepiece. You can do this by purchasing the Watch Service Contract.
The watch service contract includes:
- inspecting your piece,
- Making minor corrections,
- Adhering the finished piece to a brass plate,
- fitting the movement onto the dial,
- installing hour, minute and seconds hands,
- Placing the working watch into a case,
- Cutting the stem to fit properly in the case,
- Installing the crown and waterproofing gaskets,
- Closing the case and then,
- Subjecting the watch to 72 hours of integrity testing.
Once the watch has passed testing, a band will be attached to the case and a certificate of authenticity will be issued. The watch will then be packaged and shipped back to you in a portable, shock proof travel case.
You can expect to receive your finished watch in 2-3 weeks. The watch you receive will be high quality and include a two-year warranty. We warranty the time keeping functionality of the watch and also the sapphire crystal (but it is up to you to decide if you want to warranty the artwork). The vegetable tanned goat leather band that comes with your watch will most likely last two years with everyday use. There are many color choices for your band including black, brown, tan, purple, electric blue, coral, red, turquoise, olive, and more.
IN CASE OF PROBLEMS
If your artwork arrives and we find it wasn’t created to our specifications, we will return it to you for you to adjust. We can correct minor issues, such as light sanding if the dial is slightly too thick but it is in your best interest that you finish your dial to your standards before sending it to us. You as the artist will best know your own vision and complete it within your best standard. If your dial needs more than 30 minutes of our time in order for it to function in the watch case, we will contact you to discuss how to proceed.
QUARTZ WATCH SPECIFICATIONS
- Currently, we offer two sizes of wells that will fit our 32mm or 36mm cases. the cases are polished 316L hypoallergenic stainless steel.
- The movements are Swiss made Ronda movements (cell 364).
- The battery life is approximately 18 months from the time of assembly or last service.
- Every case includes Sapphire Glass: It is extraordinarily scratch-resistant. Sapphire has a value of 9 on the Mohs scale of mineral hardness. This makes it the 3rd hardest natural substance next to moissanite (synthetic diamonds) and diamonds. Its fracture toughness is around 4 times greater than that of Gorilla Glass.
- We have two styles of hands that you can choose from.
- The Water Resistance is up to 30 meters.
- Straps are 14mm (for the 32mm watch) or 16mm (for the 36mm watch.)
- Every Celeste watch comes with its very own travel friendly case! Perfect for storage and shipping, your watch is snuggly nestled in plush felt, protected from drops, knocks, and bangs.
- Two Year Warranty
AUTOMATIC WATCH SPECIFICATIONS
- Currently, we offer two sizes of wells that will fit our 38mm or 42mm cases. The cases are polished 316L hypoallergenic stainless steel.
- The movements are Swiss automatic meaning they use a renewable energy source (the movement of your arm) for power. Mechanical watches are also considered eco-friendly because they don’t require batteries.
- The movement uses a longer and thinner mainspring resulting in a boosted power reserve of 44 hours - almost two days.
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Front Sapphire Crystal - Anti-Reflective coating on both sides.
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Exhibition Back Sapphire Crystal - Anti-Reflective coating on both sides.
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Screw-down Crown for a water resistance of approximately 50 Meters.
- Straps are 16mm (for the 32mm watch) or 22mm (for the 42mm watch. Only black or brown colors are available.)
- Automatic watches come in a presentation box unless otherwise requested.
- Two Year Warranty